by Stephan Kubrik
digitalwelt Lead Columnist for IT Security
Pre-installed on most computers, the Norton name has been around for years as one of the most recognizable brands in antivirus. Let’s take a look at the pros and cons of Norton Internet Security.
Norton Security is one of the most popular antivirus killers worldwide. It was first launched in 1990 and is installed by 250 million users annually.
Many already purchased PCs have preinstalled Norton Antivirus. However, these are short-term versions that need to be purchased after a few weeks.
Norton Security (formerly Norton AntiVirus) is best known for having won numerous tests in recent years, making it one of the best antivirus programs in the world. Every year, the quality of antivirus software changes, so that constantly new programs come on the market and other good programs on quality decline. But Norton always manages to maintain its rank as the best antivirus program.
Norton Antivirus Pros
- Virus Protection Promise
- Self-Sufficient Firewall
- High Quality Malware Protection
- Password Manager
- Easy-to-use Design & Navigation
Norton Antivirus Cons
- Poor iOS Support
- Slow Computer System Scans On Non-SSD Harddisks
Introduction
Norton Antivirus is once again one of the best antivirus software available. But that wasn’t always the case. About two years ago, Norton had to face criticism and lost many customers. Here is a brief overview of how the software recovered so well.
How Norton Antivirus recovered
The company was going through an economic crisis like many other virus protection companies. While companies like Avira were unable to recover from the crisis, Norton tried another course of action. Norton not only recovered, but they flourished by acquiring other security companies. By investing more than 700 million US dollars, the company introduced new products to the antivirus software market. Norton responded to the negative reviews they received from users over the last two years and revamped their entire portfolio. New organizational structures and new developments have led Norton to become one of the top antivirus software developers in 2024.
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Norton eventually restructured its team and the organization. Soon they renamed their software from “Norton Antivirus” to “Norton Security”. Revamping the company helped. From 2023 to 2024, Norton successfully reverted to its original success.
After two years, Norton became one of the best virus protection developers in the world and is the winner of numerous antivirus software reviews. This trend is also expected to continue in 2025. In this review we give a brief overview of which features of Norton Security made it one of the best antivirus removal tools in 2024. But first things first—find below the most important facts about Norton Antivirus at a glance.
Norton Security Virus Coverage
5 out of 5
One of the special features of Norton Security 2024 is its new embedded feature that also protects computers from malware — you know: those fraud-crafted nasty tools that attempt to persuade users to purchase irrelevant tools through false displays and errors. These annoying and creepy sleazeballs are hard to uninstall once they are downloaded to your computer, and usually damage the whole operating system. Usually they cause so much damage to the operating system that it stops working properly.
However, virus protection software is not always helpful. This is due the fact that malware programmers know exactly how antivirus tools work and thus always try new tricks to get around them. But they cannot fool Norton Security as it seems. Regular Norton Antivirus updates ensure that the tool is aware of all the new malware that are around. But Norton Security protects against more than just known malware. It remembers when certain wicked programs try to sneak into sensitive data and prevents it before it happens. Long story short—once Norton Security is installed on your system, malware doesn’t stand a chance.
Norton Security User Reviews
4.3 out of 5
Over the last 12 months, according to Social Listening, a total of 80% of users posted positive reviews and opinions about Norton Security in forums, blogs and social media overall. On the largest review portal in the world, Amazon, Norton received more than 3,000 reviews, 2,567 of which were extremely positive. This results in a satisfaction rating of 84%. We listed the three most important positive features from consumers:
“No more virus attacks since Norton Security”
Most users reported that they no longer experienced viruses or malware since installing Norton Security thanks to the the exceptional virus coverage and virus protection.
“Excellent customer support”
The positive comments include users praising the extraordinary support provided by Norton. By remote access, a Norton support user takes control of the computer and ensures that the software is installed smoothly if they have experienced problems during the installation process. While tech support explains what their doing, the client can actually observe in real-time how they take care of the computer by moving the mouse and entering or installing the necessary data to fix the problem.
“Outstanding value for the money”
With an annual license of $34.99, which also can by applied to 5 devices, it is hardly surprising that users do not feel like they’re not spending a lot of money. However, some users have also noticed that the extension of the license can sometimes be more expensive than acquiring the whole software new. This tip is also shared in the social media community: Users recommend letting the license expire and simply buying a new license instead of extending it. So, once the license expires, simply purchase a new version, and enter the new license key. Norton Security will just resume its service.
Software Performance of Norton Security
4.6 out of 5
In contrast to other antivirus tools, Norton Security in its 2024 version surprisingly uses little system resources for both the PC and Mac. Most of the alert messages from Norton can be switched off easily, which tend to display even the smallest risks on your computer. The software usually does its work in the background and defends any possible attackers. Norton Security can be installed on computers with little memory and processor power.
One of the key positive features of the 2024 Norton Security Software is the possibility of clean deinstallation. The software leaves no residue on the PC after it’s been deinstalled. Tests with HijackThis, CCleaner and the Windows Registry (RegEdit) has shown that no cleanup was necessary because Norton Security removed itself autonomously from the system, if you no longer desire it. This actually makes Norton Security a pleasant guest and a fair colleague among other antivirus protection software because it won’t fight the deinstallation process.
Software Performance of Norton Security
5 out of 5
With an annual license of only $34.99, Norton Security is one of the best and cheapest antivirus programs on the market. Considering Norton Security is one of the most popular brands in the international market and has also been selected by many reviews as top notch among its competitors, it is almost as if Norton wanted to give users a gift. But Norton Security is cheap for a reason. Norton had lost some of its market share due to the economic crisis and tough competition. Even though Norton successfully retained its reputation, it is now trying to make up for the loss by selling its product at a much lower price. Meanwhile the user can benefit from it.
Norton Security released an excellent product and its worth every penny. Another reason for the great price is that Norton wants to prove to consumers and critics that it is once again the pioneer among the virus removal tools. This strategy could continue over the next few years, therefore users can expect low-cost prices from Norton. As a result, the consumer gets a high quality product for a cheap price. That makes Norton Security a bargain at the moment.
Support / Service for Norton Security
5 out of 5
Did the installation work properly? Or for some reason the software didn’t work as expected? No problem — Norton consumers are never left behind. Even with the low price of $34.99, Norton is very fast and responsive when it comes to service and support — and the best thing about the support: it’s simple and easy to reach out to them by phone. If you want to take the problem into your own hands, you will also find detailed help on the web, such as FAQs. However, the support does not stop with just technical problems. Anyone who has had a virus in spite of all the efforts and virus coverage of Norton Security, support will help you as well. The best virus experts are just one phone call away to help you with your individual problems.
Norton Security Conclusion
5 out of 5
Norton’s team works best under pressure. The great competitive pressure and the economic crisis pushed the company back in the past few years. But the company was able to prove with its new versions in 2024 that they are still one of the most experienced antivirus companies in the world. They have proven that 35 years of experience cannot be beaten by small setbacks. Norton Security is the proof — the most advanced virus removal tool currently available on the market. Norton Security is still the undefeated market leader and heavy-weight-champion in the world when it comes to computer security. Now that Norton is on the right path again, we can assume the company will continue this positive direction.
With such a clean, easy to use software, it’s no wonder so many use Norton Security. Norton Security Deluxe includes a strong firewall, the only downfall is a slow system scan. For the price, this antivirus software is of high quality compared to the rest
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by Stephan Kubrik
digitalwelt Lead Columnist for IT Security
Stephan Kubrik is a Computer Scientist and expert on VPNs and computer viruses. Stephan has been researching for the Fraunhofer Society and has been developing software for the autonomous discovery of computer viruses and trojans using artificial intelligence.
He was previously a Research Associate at the Technical University of Cologne, studied Computer Engineering, and regularly publishes in IT magazines and journals, including the PC Magazine and digitalwelt.
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Norton are trying to charge me £ 59.98 for Security Deluxe renewal, when new customers are charged £29.99 for Norton 360 Deluxe. So my reward for customer loyalty is to be ripped off?
I have attempted to reach someone in tech support by phone and it is impossible. If you chat, they can’t even answer a sentence in proper English and just keep repeating your questions. Not sure why this review rates support so high???? What is the magic number that the reviewer used to get a competent technical person on the line with them?
I called 800-927-3991 and they were so obnoxious, I hung up on him. He said he was in Irving Texas but sounded like he may be from a third world country like my other Norton contacts. I have now been waiting for over 20 minutes trying to speak with tech support at (855) 815-2726.
I was impressed with Norton based on this review but reality set in when trying to reach Norton and I’ll probably renew my AVG Internet Security license because I’ve never had this much trouble getting tech support from AVG.
Norton offers a suite through Comcast/Xfinity that basically matches this offering. Its OK but I decided it slowed my older PC’s down too much. I will say that it does not use a lot of resources just monitoring the PC. Yes, the scans are a bit slow even in Quick scan mode. Also when I uninstalled the suite it defaulted to installing a Norton scanner even though I selected to uninstall everything. Apparently there is a option selected by default which you much uncheck to not have Norton scanner installed. I missed that at first and was surprised when I rebooted that it had installed. I felt that was sort of sneaky and intrusive considering I chose to uninstall everything.
I just bought Norton Standard on sept.9 and a “navigation control downloaded app” has taken over all my system, Inet, email, Norton (has changed my password and cannot contact you) my last chat session was 36272570 with Elvie Villarmino, but when she directed the call to Technical Support the idiot there “Ron something” said I didn’t know anything, that Elvie was only a level 1 and didn’t know anything, and he was level 2 and found nothing wrong with my system…now Im locked out completely, CAN YOU STILL ACCESS MY MACHINE ileanagerena@outlook.com (the password now registered is one applied by this malware) and cant give you mine without revealing it, my phone is 1-787-438-6306 (my celular isn’t working either)
Norton Antivirus is on of the most used antivirus to secure you data form malware. You have shared a valuable review which helps to many people.
Norton Antivirus Performance is always battered but all antivirus have a there owned specialty.
You have shared the review of Norton antivirus thanks for sharing